Terms of Use
These terms cover this website. Your repair is governed by the estimate and repair authorization you sign at the shop.
- Last Updated
- August 31, 2026
- Applies To
- mikeknightcustoms.com
- Governing Law
- California
Short answer first. Open a section for the full detail.
What These Terms Cover
Using this website means you accept these terms. They cover the website only. Your repair is governed by the documents you sign at the shop.
Which document wins where they disagree
Everything published here is for information. Nothing on this site is a binding quote, a price list, or an offer to enter a contract, and nothing here reserves a slot in the shop schedule.
The work on your vehicle is governed by the written estimate, repair authorization, and warranty document you receive at the shop. Where those signed documents and this website disagree, the signed documents control.
Estimates and Quotes
A quote request submitted through this site is a request, not a contract and not a price. We schedule an inspection from it.
What can still change after you send it
- A final estimate requires physical inspection of the vehicle.
- Hidden damage found during teardown may require a supplement.
- Your insurer's approvals can change the approved scope and cost.
- Parts availability and back orders can change the timeline.
Nothing on this site guarantees a price, a completion date, or that a claim will be approved.
Warranty
Mike Knight Customs warranties its workmanship. The document issued with your completed repair is the warranty, and nothing on this website changes it.
Where the coverage is actually written down
The coverage, the exclusions, and the conditions that keep the warranty in force are set out in the warranty document issued with your completed repair. Nothing on this website extends, modifies, or replaces it.
Parts carry whatever warranty their manufacturer provides, which is separate from ours.
Not Legal or Insurance Advice
Our OEM Advocacy page is general information written from shop experience. It is not legal advice.
What it covers, and who to ask instead
That page discusses repair standards, insurer practices, and California Insurance Code section 758.5, as a general explanation of how claims work.
Reading it does not make us your lawyer or your insurance agent. For advice about your specific policy or claim, consult a licensed attorney or your state's Department of Insurance.
Project Photos and Results
Photos on this site show work performed at our shop. Every repair is different, so past work does not guarantee an identical result on your vehicle.
What changes the outcome, and why makes are named
Damage severity, vehicle construction, paint chemistry, and parts availability all affect the outcome.
Vehicle years, makes, and models are noted to describe the work, not to imply any relationship with those manufacturers.
Trademarks and Carrier Logos
The text, photography, layout and code here belong to Mike Knight Customs. Carrier and manufacturer marks belong to their owners, and we are not affiliated with any of them.
What that means in full
Do not copy or republish our text, photography, layout or code without written permission.
We display insurance carrier names and logos, and vehicle manufacturer names, to identify the carriers whose claims we handle and the vehicles we repair. We are an independent shop, not affiliated with, sponsored by, endorsed by, or a direct repair program member of any carrier or manufacturer shown.
Acceptable Use
Read this site, print a page, share a link. Do not copy the photography, text or code, and do not scrape it.
Everything that is not permitted
- Copying the build photography, text, or code for use on another site, in an advertisement, or in a listing.
- Scraping, crawling, or harvesting the site with automated tools, other than ordinary search engine indexing.
- Collecting the shop's contact details for bulk sales or marketing lists.
- Republishing our photographs as generic stock imagery. Every one of them is a vehicle we repaired.
- Interfering with the site or trying to reach parts of it that are not published.
Written permission is not hard to get. Ask us.
What You Send Us
Submitting the quote form starts a conversation. It does not create a repair agreement until we confirm and you authorize the work in writing.
What not to send, and what sending photos allows
Do not send Social Security numbers, driver's license images, or payment card numbers through this website. Messages sent through a web form are not confidential or privileged.
By sending us damage photos, you confirm you have the right to share them and you allow us to use them in your repair file.
Third-Party Links
This site links out to Google Maps, Facebook, Instagram and Yelp. Those services set their own terms and privacy practices, and we do not control what they collect or how they behave.
Site Availability
This website is provided as is. We do not promise uninterrupted access, and we may change or remove content at any time. If the site is down and you need us, call (530) 214-9949.
Limitation of Liability
We are not liable for indirect or consequential damages arising from your use of this website. That limit applies to the website. It does not touch what we owe you under a signed repair authorization or warranty.
The clause in full
To the fullest extent the law allows, Mike Knight Customs is not liable for indirect or consequential damages arising from your use of this website or from reliance on information published here.
This limitation applies to the website. It does not limit our obligations under a signed repair authorization or warranty document, and it does not waive any right you hold under California law that cannot be waived.
Governing Law and Contact
California law governs these terms, and disputes about this website belong in the state or federal courts serving Butte County. When these terms change, the date at the top of the page changes with it.
- Business
- Mike Knight Customs
- Address
- 2961 CA-32, Ste 54–56
Chico, CA 95973 - Phone
- (530) 214-9949